Frequently Asked Questions
Each box contains a selection of artificial flowers, a devotional or journal, and a personalized plaque with a photo. These items are chosen to provide comfort, inspiration, and a sense of connection during difficult times.
Prices range from $35 to $60, depending on the type and customization of the box chosen.
You can order a personalized encouragement box directly from our website. Simply click on the "Order Your Box Now" button and follow the instructions to customize and purchase your box.
Yes, each box is tailored to meet the specific needs and preferences of the recipient. During the ordering process, you can specify any particular items or themes you would like included.
Our boxes are designed to provide support for various life events, including the loss of a loved one, divorce, terminal diagnosis, breakups, and other significant transitions that impact mental health.
Processing and shipping times may vary, but most orders are delivered within 5-7 business days. You will receive a confirmation email with tracking information once your box has been shipped.
Yes, we are planning to create boxes specifically for children who are undergoing surgery, illness, bullying, divorce, or adoption. Stay tuned for updates on these new products.
We strive to ensure every customer is satisfied with their purchase. If you are not completely satisfied with your box, please contact us within 30 days of receiving your order for a refund or exchange.
You can reach us via email at tbenefield@ehcsllc.com or by phone at (205) 516-1734. We are available Monday through Friday from 12pm to 5pm, and Saturday through Sunday from 1pm to 5pm.
Our company was founded by Tiffany Benefield, a certified registered nurse practitioner with over 24 years of experience in the healthcare field. Tiffany is dedicated to providing support and encouragement to those experiencing life's toughest moments.
Currently, we offer shipping within the United States. We are working on expanding our shipping options to include international destinations in the near future.
We value your feedback and are always looking to improve our services. Please reach out to Tiffany Benefield at tbenefield@ehcsllc.com with any comments, suggestions, or testimonials.
Yes, we are continually working on expanding our product line to include new personalized boxes for different life events and audiences. Keep an eye on our website and sign up for our newsletter to stay updated on new offerings.
Our business hours are Monday to Friday from 12pm to 5pm, and Saturday to Sunday from 1pm to 5pm. Feel free to contact us during these times for any inquiries or support.